Terms of service

Last Updated: [28-09-2026]

Welcome to Vendra. These Terms of Service govern your use of www.vendra.buzz and your purchase of products through our website.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Vendra

Store Name: Vendra

Website: www.vendra.buzz

Email: vendraofficial07@gmail.com

Vendra operates an online clothing store offering fashion and apparel products to customers.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

- Use the website for fraudulent or unlawful activities.

- Attempt to gain unauthorized access to our website or systems.

- Interfere with the operation or security of the website.

- Copy, reproduce, modify, or distribute website content without permission.

- Provide false or misleading information while placing an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colours, prices, and other information displayed on our website are accurate.

However, minor differences in colour or appearance may occur due to screen settings, lighting, photography, or other factors.

Product availability may change without notice.

4. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

The applicable price will generally be the price displayed at the time you place your order.

We may use third-party payment providers to process payments. By making a payment, you agree to comply with the applicable terms of the payment provider.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept, cancel, or decline an order in certain circumstances, including:

- Product unavailability

- Pricing or listing errors

- Payment issues

- Incorrect customer information

- Suspected fraudulent or unauthorized transactions

- Other operational or legal reasons

If we cancel an order after payment has been received, we will arrange an applicable refund according to our policies.

6. Shipping and Delivery

Orders are shipped to serviceable locations within India.

Delivery times displayed on the website are estimates and may vary due to courier delays, weather, holidays, transportation issues, incorrect addresses, or circumstances outside our reasonable control.

For complete information, please refer to our Shipping Policy.

7. Returns, Replacements and Refunds

Vendra accepts returns or replacements only for products that are received damaged or defective.

A damaged or defective product must be reported within 7 days of delivery.

Products are not eligible for return or replacement simply because of a change of mind, incorrect size selection, colour preference, or other reasons not covered by our Return & Refund Policy.

All return, replacement, and refund requests are subject to our Return & Refund Policy.

8. Customer Responsibility

Customers are responsible for providing accurate information when placing an order, including:

- Full name

- Correct delivery address

- Mobile number

- Email address

- Correct product and size selection

Vendra is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

9. Intellectual Property

All content available on www.vendra.buzz, including but not limited to:

- Logos

- Brand names

- Product images

- Text

- Graphics

- Website design

- Product descriptions

- Other website materials

may be owned by or licensed to Vendra and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, hosting services, and other technology providers.

These services may have their own terms and privacy policies. Vendra is not responsible for the independent policies or practices of third-party service providers.

11. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

12. Limitation of Liability

To the extent permitted by applicable law, Vendra shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Fraud and Misuse

We reserve the right to investigate suspicious transactions or activities and take appropriate action where necessary.

This may include cancelling orders, restricting accounts, refusing transactions, or reporting suspected unlawful activity to the appropriate authorities where required.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Changes to These Terms

Vendra may update these Terms of Service from time to time.

Changes will become effective when the updated terms are published on www.vendra.buzz.

We recommend reviewing this page periodically for updates.

16. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Vendra